Contact information

We’re here to help with orders, returns, sizing or anything else.

Business name: KSO Ventures LLC, doing business as Valourier
Business address: 3253 Bird Ave, Miami, FL 33133, United States
Email: support@valourier.com
Phone: +1 (410) 844-5379
Support hours: Monday–Friday, 9 AM–5 PM ET (U.S. Eastern Time)

We reply to all messages within 24–48 hours on business days. For order questions, please include your order number.

Please note: our business address is not a returns center. To return an item, follow the steps in our Refund Policy. Customers in the UK and EU can withdraw from a purchase using the “Withdraw from contract” link in our website footer.